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Your home should be a place of absolute comfort—and your experience with our brand should feel exactly the same.

Whether you are seeking advice on choosing the perfect rug size for your living room, need guidance on acoustic fiber care, or require assistance with an ongoing shipment, our devoted Client Care team is here to assist you.

We pride ourselves on human, thoughtful communication, and we strive to address every inquiry with the care and attention your living space deserves.

Direct Touchpoints

• 📞 Phone & SMS Support +1 (626) 330-0080 (Available for direct inquiries, order tracking, and urgent support)

• ✉️ Client Care Email service@pilkhjhjhg.asia (We typically reply with comprehensive solutions within 24 business hours)

• 📍 U.S. Headquarters & Showroom Center Zephtuft™ 16790 E Johnson Dr City of Industry, CA 91745 United States

Support Operations

• Hours of Service: Monday through Friday | 9:00 AM – 6:00 PM (PST)

• Weekend & Holiday Inquiries: Messages received outside of standard operating hours will be prioritized on the next business day.

💡 Quick Tip for Faster Resolution: To help our team pull up your file swiftly, please include your Order Confirmation Number (e.g., #ZT1024) and the exact email address used at checkout when sending your inquiry.

We appreciate you inviting Zephtuft™ into your daily routine. We look forward to ensuring your floors are as tranquil and beautiful as you envisioned.